Store Policy
Item Condition
All possible flaws (if there’s any) are described and showed in the pictures, 90% of items are in a very good or unworn condition, please, pay attention to the descriptions and photos. Please note and take into consideration that you are purchasing vintage or pre-loved items which have been previously used or stored for a long period of time, hence they may have imperfections and signs of wear. Depending on device, colours may also vary in tones.
Please feel free to request additional photographs of the item and as much information as desired to ensure satisfaction about condition, size and quality are being met.
Sizing
As items are vintage, marked sizes alone cannot be relied upon for sizing. Evoiia provides measurements on each item page and will also include marked size and recommended size.
Returns
All items are vintage or secondhand and may show signs of wear consistent with age. We carefully inspect and describe each piece, including any notable flaws.
Due to the unique nature of vintage and secondhand items, all sales are final. Please review measurements, descriptions, and photos carefully before purchasing.
Returns, exchanges, or refunds are not accepted unless an item arrives significantly different from its description.
If there is an issue with your order, please contact us within 48 hours of delivery with photos and order details.